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More than 320 thousand customers are using “My Bakcell” application.
Axar.az reports that Bakcell, the First Mobile Operator and Fastest Mobile Internet Provider of Azerbaijan, prolongs the FREE 1GB campaign until October. According to the terms of campaign, launched in March of the current year, every Bakcell subscriber who downloads “My Bakcell” mobile app and registers with his/her number receives 1 GB of FREE internet for use in 4G network as a gift from the mobile operator.
The application can be downloaded from “Google Play” and “Appstore” and used free of charge. Note that only the subscribers who register in “My Bakcell” for the first time will be able to receive the free internet traffic. To participate in this campaign and use free internet, the customers need to have a 4G compatible phone and 4G SIM-card.
Prolongation of the campaign is dedicated to the success of “My Bakcell” – a digital self-care web portal and application for Android & IOS platforms. Thus, in only a year after its launch in February 2018, more than 320 thousand customers have downloaded “My Bakcell”, and the number of monthly successful operations through this digital channel reached 30,000. The application gained high appreciation of customers with high ratings in Google Play and App Store.
“My Bakcell” app allows the customers to perform all necessary transactions with their mobile number, with no need for calling or visiting the customer care center. “My Bakcell” provides the users with such unique benefits as maximum level of convenience and transparency, full access to number’s usage history, covering the list of called numbers, time and duration of calls, as well as spent amounts a lots of other useful features, including an online chat. Note that every month more than 7,000 customer requests are handled via the Live chat, which operates 24/7 and offers a 20 second First Respond Time.
“My Bakcell” can be downloaded for devices running on Android or iOS from the links below:
Bakcell keeps working on development of its digital customer care channel and many new useful features will be added to “My Bakcell” in the near future, to improve customer experience and security.
Bakcell, the First Mobile Operator and Leading Mobile Internet Provider of Azerbaijan offers a wide range of products and Services to users of modern mobile communications Services. The company provides its customers with the best-in-class 4G mobile internet.
The 4G services of Bakcell are already available in Baku and Absheron peninsula, as well as central parts of more than 40 regions of Azerbaijan.
With more than 7000 base stations, Bakcell network covers 99% of the population and 93% of the land area of the country (except for the occupied territories). In 2017, Bakcell network has been recognized as the “Best in Test” in Azerbaijan by P3 Communications, being one of the most trusted independent authorities in mobile benchmarking. Bakcell has been recognized as the Fastest Mobile Network in Azerbaijan. This award, presented by world-famous “Ookla” company, recognizes Bakcell’s commitment to delivering fastest speeds to customers all across Azerbaijan.
For more information about Bakcell products and services, please visit www.bakcell.com or call 555. For press releases please see www.bakcell.com/az/news (or www.bakcell.com/en/news for press releases in English).
If you are not a Bakcell subscriber, but wish to find out about Bakcell and its products and services, please call 012 498 89 89
2019.05.15 / 18:16