UP

Smart speaker recordings reviewed by humans

Home page Technology
12 Punto 14 Punto 16 Punto 18 Punto
Smart speaker recordings reviewed by humans

Amazon, Apple and Google all employ staff who listen to customer voice recordings from their smart speakers and voice assistant apps.

Axar.az reports citing BBC.

News site Bloomberg highlighted the topic after speaking to Amazon staff who "reviewed" Alexa recordings.

All three companies say voice recordings are occasionally reviewed by humans to improve speech recognition.

But the reaction to the Bloomberg article suggests many customers are unaware that humans may be listening.

The news site said it had spoken to seven people who reviewed audio from Amazon Echo smart speakers and the Alexa service.

Reviewers typically transcribed and annotated voice clips to help improve Amazon's speech recognition systems.

Amazon's voice recordings are associated with an account number, the customer's first name and the serial number of the Echo device used.

Some of the reviewers told Bloomberg that they shared amusing voice clips with one another in an internal chat room.

They also described hearing distressing clips such as a potential sexual assault. However, they were told by colleagues that it was not Amazon's job to intervene.

Date
2019.04.11 / 20:56
Author
Axar.az
See also

Germany, Azerbaijan working on new green hydrogen project

SpaceX targets record $75 billion IPO at $135 per share

Sumgayit to host Qarabag in Premier League clash

Elon Musk loses lawsuit against OpenAI

OpenAI beefs up ChatGPT’s image generation mode

QR codes are everywhere – So why haven’t we run out yet?

China is winning one AI race, the US another

SkyDrive to conduct first flying car demo in Tokyo

More personal ChatGPT use could boost ads

NASA targets march 6 for crewed moon mission

Latest
Xocalı soyqırımı — 1992-ci il Bağla
Bize yazin Bağla
ArxivBağla