UP

Smart speaker recordings reviewed by humans

Home page Technology
12 Punto 14 Punto 16 Punto 18 Punto
Smart speaker recordings reviewed by humans

Amazon, Apple and Google all employ staff who listen to customer voice recordings from their smart speakers and voice assistant apps.

Axar.az reports citing BBC.

News site Bloomberg highlighted the topic after speaking to Amazon staff who "reviewed" Alexa recordings.

All three companies say voice recordings are occasionally reviewed by humans to improve speech recognition.

But the reaction to the Bloomberg article suggests many customers are unaware that humans may be listening.

The news site said it had spoken to seven people who reviewed audio from Amazon Echo smart speakers and the Alexa service.

Reviewers typically transcribed and annotated voice clips to help improve Amazon's speech recognition systems.

Amazon's voice recordings are associated with an account number, the customer's first name and the serial number of the Echo device used.

Some of the reviewers told Bloomberg that they shared amusing voice clips with one another in an internal chat room.

They also described hearing distressing clips such as a potential sexual assault. However, they were told by colleagues that it was not Amazon's job to intervene.

Date
2019.04.11 / 20:56
Author
Axar.az
See also

Google launches Gemini 3, embeds AI model into search

Cloudflare outage didn’t affect AzStateNet

Google CEO: Trillion-dollar AI boom is irrational

Samsung raises DDR5 chip prices by 60%

Mitsuoka Orochi put up for sale in Japan - Photo

Durov launches Google Cloud alternative “Cocoon”

OpenAI bans ChatGPT legal and medical advice

Amazon cuts 14,000 corporate jobs amid AI expansion

Apple approaches $4T valuation as confidence reignites

WhatsApp to limit messages sent to unknown contacts

Latest
Xocalı soyqırımı — 1992-ci il Bağla
Bize yazin Bağla
ArxivBağla