UP

Smart speaker recordings reviewed by humans

Home page Technology
12 Punto 14 Punto 16 Punto 18 Punto

Amazon, Apple and Google all employ staff who listen to customer voice recordings from their smart speakers and voice assistant apps.

Axar.az reports citing BBC.

News site Bloomberg highlighted the topic after speaking to Amazon staff who "reviewed" Alexa recordings.

All three companies say voice recordings are occasionally reviewed by humans to improve speech recognition.

But the reaction to the Bloomberg article suggests many customers are unaware that humans may be listening.

The news site said it had spoken to seven people who reviewed audio from Amazon Echo smart speakers and the Alexa service.

Reviewers typically transcribed and annotated voice clips to help improve Amazon's speech recognition systems.

Amazon's voice recordings are associated with an account number, the customer's first name and the serial number of the Echo device used.

Some of the reviewers told Bloomberg that they shared amusing voice clips with one another in an internal chat room.

They also described hearing distressing clips such as a potential sexual assault. However, they were told by colleagues that it was not Amazon's job to intervene.

Date
2019.04.11 / 20:56
Author
Axar.az
See also

Official prices of the new iPhone 17 models released - Photo

Google hit with €2.95B EU fine over digital ads monopoly

iPhone 17: Here’s the rumored cost for each new model

Apple to unveil iPhone 17 on September 9

U.S. users report ChatGPT outage

xAI plans legal action against Apple

OpenAI adds mental health safeguards to ChatGPT

Elon Musk makes 'Grok 4' AI app free

Half of British companies want an end to hybrid working

Apple pledges $100B more for U.S. manufacturing

Latest
Xocalı soyqırımı — 1992-ci il Bağla
Bize yazin Bağla
ArxivBağla